| Location | City Skills Centre |
| Contract Type | All Year Round |
| Contract Term | Fixed term |
| Hours | 20 |
| Salary | Up to £23,019 (Pro rata salary Up to £11,279.31) |
| Job Ref | SCCG2969 |
| Posted | 12 Nov 2025 |
| Closing Date | 17 Nov 2025 |
| Interview Date | 21 Nov 2025 |
About the role
We are looking for a proactive and dedicated Retention Improvement Officer to join our Pastoral Support team. In this role, you will play a vital part in helping our students achieve their full potential by promoting excellent attendance and supporting positive engagement across the college. You will monitor attendance data, identify attendance patterns or concerns, and work closely with students, parents/guardians and other professionals supporting the students. Your work will directly contribute to positive outcomes for students allowing each student the opportunity to succeed.
We are seeking someone who is organized, approachable and committed. You will have need excellent communication skills, with an understanding of barriers students may face in engaging with education. You will be confident and flexible with your approach.
At City Skills we are passionate on supporting each student to achieve their goals. You will join a friendly and dedicated team, working in a supportive environment where your contribution truly makes a difference.
REASONS TO JOIN US
- We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 40 days annual leave entitlement (including bank holidays).
- We have a 2.30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including 3 Staff Wellbeing days per year.
- We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution.
- Our College is an incredible community, there is a lot that staff and their families can get involved with.
- We have family friendly policies and we are happy to talk about flexible working.
- We invest in our people and offer a range of training & career opportunities for all staff.
- We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.
- Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.
- Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.
- 94% of staff are proud to work at the College
HOW TO APPLY
To apply for this role, please click the ‘Apply’ button which will take you to the College Recruitment page. If this is your first application, you will need to complete the Registration form. If returning please login to access your profile.
Once you have created an account / profile or logged in you will see a list of jobs with another ‘Apply’ button. Click the ‘Apply’ button to open a form allowing you to add a personal statement for the select Job role. Click Submit and your application will be complete.
COMMITMENT TO SAFEGUARDING
The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and employees will, in accordance with statutory guidance, be subject to a comprehensive checking process including references from current and previous employers, health, right to work in the UK, an enhanced DBS check and a further check against the appropriate barred list.
EQUALITY AND DIVERSITY
The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.
Vacancy Documents
| Retention Improvement Officer - Advert.pdf | |
| Retention Improvement Officer - Job Description.pdf |
