Outline
The Food and Beverage Team Member apprenticeship provides learners with the skills, knowledge and behaviours required to deliver excellent customer service within the hospitality industry.
Food and Beverage Team Members work in a wide range of hospitality settings including restaurants, hotels, pubs, bars, cafés, conference venues and event spaces. They are responsible for ensuring customers receive a high-quality experience by serving food and drinks, maintaining service standards, and contributing to the smooth day-to-day operation of the business.
This apprenticeship is ideal for individuals who enjoy working with people, thrive in a fast-paced environment and want to build a career within hospitality.
Apprentices will develop the practical knowledge and workplace skills required to deliver outstanding food and beverage service within a professional hospitality environment. This includes gaining an understanding of customer service excellence, food and beverage service techniques, menu and product knowledge, and taking and processing customer orders. Apprentices will build practical skills in serving food and drinks professionally, maintaining high standards of health, safety and food hygiene, and complying with food safety legislation. They will also develop confidence in communicating effectively, working as part of a team, handling customer enquiries and complaints, and promoting products to enhance sales opportunities. Throughout the programme, apprentices will strengthen their skills in preparing and maintaining service areas, stock control and replenishment, and sustainable hospitality practices, while developing professional standards, personal presentation and the ability to work efficiently in a fast-paced environment.
Assessment
Apprentices receive personalised support throughout their programme through:
- Monthly one-to-one sessions with a dedicated Trainer Assessor
- Workplace-based learning and development
- Online learning activities
- Functional Skills support where required
End Point Assessment
The apprenticeship concludes with an End Point Assessment which enables apprentices to demonstrate the knowledge, skills and behaviours developed throughout the programme.
The EPA consists of:
- Practical Observation
- Professional Discussion supported by a Portfolio of Evidence
Apprentices will receive comprehensive preparation and support throughout their apprenticeship to help them succeed in their final assessment.
Entry Requirements
Individual employers may set their own recruitment requirements. Typically, applicants will require:
- A minimum of Level 1 English and Maths preferred (GCSE English and Maths at Grades 1-3/D-G)
- Employment within a suitable food and beverage or hospitality role
- A positive attitude towards customer service and teamwork
* Fees
Don’t let the cost of studying put you off – most of our students study for FREE, and those who don’t qualify for funding are very often eligible for an Advanced Learner Loan.
Eligibility depends on both the course you have chosen to study and your individual circumstances.
Apply
To add a course to your application, click 'Apply', once you have selected all your courses, click 'My Applications' top right, to continue the application process.
Select your choice below:
Name
Available At
Start Date
Fee
Apply
Academic Yr
26/27
Name
Food and beverage team member (Apprenticeship Standard) Generic
Available At
Frontier House
Start Date
N/A
Fee
£*
Don’t let the cost of studying put you off – most of our students study for FREE, and those who don’t qualify for funding are very often eligible for an Advanced Learner Loan.
Eligibility depends on both the course you have chosen to study and your individual circumstances.
Academic Yr
26/27
Name
Hospitality Team Member (Apprenticeship Standards)
Available At
Frontier House
Start Date
N/A
Fee
£*
Don’t let the cost of studying put you off – most of our students study for FREE, and those who don’t qualify for funding are very often eligible for an Advanced Learner Loan.
Eligibility depends on both the course you have chosen to study and your individual circumstances.
Please confirm you are applying to start in the
Academic Year