Outline
The Administration Assistant apprenticeship provides learners with the skills, knowledge and confidence to support the smooth running of businesses and organisations across a wide range of sectors. Administration Assistants play a vital role in supporting teams, managing information, communicating with customers and colleagues, and ensuring day-to-day operations run efficiently. This apprenticeship is ideal for individuals starting their career in business and administration and looking to develop valuable workplace skills.
Apprentices will develop the core knowledge, skills and behaviours required to work effectively within an administrative role. This includes gaining an understanding of business administration principles, customer service and communication, and professional workplace behaviours. Apprentices will build practical skills in managing information and records, creating and formatting documents, organising and supporting meetings, and managing diaries and emails. They will also develop confidence in data entry, information handling, and using digital and office-based systems. Throughout the programme, apprentices will strengthen their teamworking, collaboration, problem-solving, decision-making, time management and organisational skills, while developing an awareness of health, safety and data protection requirements and the importance of continuous improvement in the workplace.
Apprentices will learn how to provide administrative support, handle information accurately, communicate professionally with colleagues and customers, and contribute positively to business operations.
Assessment
It typically takes 8 – 12 months to complete the apprenticeship, but this will vary depending on your experience and working pattern.
You will be allocated a Trainer Assessor who will support you throughout the apprenticeship with regular monthly sessions. This is flexible to apprentice requirements, however, contact is available and encouraged outside of this time so each apprentice receives the help they need. Trainer Assessors make good use of digital platforms to support this.
The workshops provide additional opportunities to develop professional skills, network with other apprentices and enhance workplace knowledge.
End Point Assessment
The end point assessment is synoptic, and takes place at the end of the apprentice’s learning and development. The requirement is that the end point assessment is completed within three months from the start of the end point assessment period. The end point assessment is made up of the following components:
- A practical assessment
- A professional discussion
Entry Requirements
Each organisation will have their own entry requirements, and must be able to provide opportunities to work towards this apprenticeship as part of the job role.
Typically, applicants will require:
- Level 1 English and maths (Grade 1-3 at GCSE or equivalent) preferred.
- Employment within a suitable administrative role.
- A willingness to learn and develop professional workplace skills.
Funding may be available to cover this apprenticeship, please contact us for more information on eligibility.
* Fees
Don’t let the cost of studying put you off – most of our students study for FREE, and those who don’t qualify for funding are very often eligible for an Advanced Learner Loan.
Eligibility depends on both the course you have chosen to study and your individual circumstances.
Apply
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Select your choice below:
Name
Available At
Start Date
Fee
Apply
Academic Yr
26/27
Name
Diploma Level 2 in Business and Administration
Available At
Frontier House
Start Date
N/A
Fee
£1987*
Don’t let the cost of studying put you off – most of our students study for FREE, and those who don’t qualify for funding are very often eligible for an Advanced Learner Loan.
Eligibility depends on both the course you have chosen to study and your individual circumstances.
Please confirm you are applying to start in the
Academic Year