Hair Professional

Key Information

Level 2
Typical Duration 24 Months
Delivery Model Day release (during college term time)
Delivery Location Worsley College, Walkden Road, M28 7QD
Start Date September

Programme Summary

Hair Professionals will be able to shampoo and condition hair, cut hair using a range of techniques, style and finish hair to create variety of looks, and colour and lighten hair for ladies and men. Hair Professionals must be able to work with all hair types, ranging from straight hair to very curly, wiry hair. They also need to be able to carry out consultations with clients, demonstrate the professionalism, values, behaviours, communication skills, and safe working practices associated with their role, and be able to work without supervision to a high level of precision, with exceptional client care skills.

What will you learn?

  • Industry codes of practice and ethics
  • Quality assurance systems
  • Time management principles
  • Self-management principles
  • Commercially viable times for the completion of services
  • Industry and organisational standards of appearance
  • The importance of continuing professional development, equality and diversity
  • Industry standards of behaviour
  • How to meet and greet clients
  • Verbal and non-verbal communication techniques
  • Client care principles and practices
  • How to maintain rapport with clients
  • The role of the reception area
  • Making appointments
  • Taking payments
  • Who to refer to with different types of enquiries
  • Sale of Goods and Services Act and the Data Protection Act
  • How to provide advice and recommendations on the products and services provided in the salon
  • Legal and organisational requirements
  • Use of tools, equipment, materials and products
  • Adherence to workplace cleaning, disinfection, sterilisation
  • Supplier or manufacturer’s instructions
  • Waste disposal
  • Client preparation and protection
  • Direct and indirect cross infection
  • Methods that promote environmental and sustainable working practices
  • Reducing risk of injury to self and others
  • Posture, personal hygiene, and protection
  • Health and safety legislation and practice
  • Visual aids for client consultation
  • Salon procedures and manufacturers’ instructions for conducting tests
  • The types and purposes of tests
  • How lifestyle factors limit or affect services
  • Incompatibility of previous services and products used
  • Hair, skin and scalp problems
  • Suspected infections or infestations
  • Hair characteristics and classifications
  • Basic structure of hair and skin
  • The growth cycle of hair
  • Services or products available for use in the salon or for retail
  • Legal responsibilities
  • Salon pricing structures
  • How shampoos and conditioning products affect the hair and scalp
  • When and how to use different massage techniques, and the various effects of conditioning treatments
  • How and when to use different cutting techniques and relevant tools and the effects achieved
  • Weight distribution and working with the natural growth patterns of the hair
  • Cutting angles and resulting weight distribution, and balance and the degree of graduation
  • Current techniques for drying and finishing hair
  • Drying and finishing products
  • Tools and equipment available for drying and finishing men and women’s hair
  • Hair-up styles, setting and dressing, finger drying, plaiting/braiding and twisting, and using additional hair
  • The principles of colour selection
  • How the natural pigment within hair affects the choice of colour and colouring products
  • The effect of different colouring and lightening products on the hair structure, and when to use the different types of lighteners and toners available

And one optional module:

  • The effects of perms and neutralisers on the hair structure, products and equipment, contra-indications to perming hair and tests required throughout the perming and neutralising processes
  • The effects of relaxers on the hair structure, products and equipment, application and development of relaxers and post relaxing products; contra-indications to relaxing hair and tests required before and throughout the relaxing and post relaxing processes
  • Hair growth, influencing factors and contra-indications, types of hair extensions and products, application and removal techniques, principles for blending hair

How is it delivered and assessed?

The on-programme learning is delivered via knowledge and skills sessions during the college day release programme.  Apprentices also produce a portfolio of evidence to demonstrate the development of knowledge, skills and behaviors which will include knowledge tests, evidence from the workplace including client consultations, observation of the candidate with clients both in the workplace and in the college salon. This is recorded and tracked using the colleges e-portfolio system.

Mandatory Qualifications

  • Level 2 Diploma for Hair Professionals (Hairdressing)
  • Functional Skills Level 2 in English (unless previously achieved)
  • Functional Skills Level 2 in maths (unless previously achieved)

End Point Assessment

Practical assessment includes a consultation, creative restyle and finish, demonstration of three cutting techniques, a blow dry, a hair up style, colour or lightening using at least two models, and a Q&A session.

Entry Requirements

  • English and maths – Level 1

Apprentices must be in suitable employment and have the opportunity to develop the required knowledge, skills and behaviors aligned to this apprenticeship standard.