COVID-19: Guidance for Apprentices at Salford City College

From close of business on Friday 20th March until further notice, all apprenticeship delivery will transition to remote, digital methods.

Government guidance for apprentices, employers, training providers, end-point assessment organisations and external quality assurance providers.

What does this mean in practice?

Where possible, all apprentices will be contacted in person, via telephone, by their Trainer Assessor or Associate on Monday 23rd or Tuesday 24th March to discuss the current situation. This call will be used to outline remote delivery plans, action any targets and identify progress against any current actions. It will also be used to ascertain the apprentice’s digital connectivity and resource to enable a suitable plan moving forward.

There will be no face to face delivery in places of work or College until further notice. It is critical that we align to current Government policy to best protect the welfare and safety of our staff, apprentices and valued employers. 

Using the range of digital solutions at our disposal we will implement appropriate learning activity for apprentices depending on their occupation, programme and level of study. These solutions include:

  • Smart Assessor
  • Smart Rooms
  • Microsoft Teams
  • Zoom
  • Canvas

All employers are requested to ensure all apprentices continue with their allocated 20% off the job training time. Where working conditions or locations have changed, please discuss this with our team members.

All apprenticeships are based on the continued development of skills, knowledge and behaviours aligned to occupational competencies. There are many ways this can be achieved, and progress made, your trainer assessor or associate will discuss this with you. 

For apprentices who regularly attend College on a day release or block release model, your College tutors have also prepared material to enable your learning to continue. Arrangements for this will be communicated to you, via your Trainer Assessor.

For apprentices nearing the end of their apprenticeship and participating in the gateway and end-point assessment process, once we are fully aware of any alternative arrangements we will communicate these with you. We have already received notification from several end-point assessment organisations of amended processes that will benefit our apprentices.

We would like to remind all apprentices and employers that our apprenticeship pastoral function is available to support any apprentices struggling with the current situation, or any other pastoral challenges. The details for this are available to all apprentices in Smart Assessor.

For our apprentices who may find themselves at risk of unemployment due to the economic challenges presented by the current situation, our apprenticeship recruitment team has set up a specific remote help desk to support you. This opens on Monday 23rd March and will seek to provide tailored and efficient employment support.

Email apprenticeships@salfordcc.ac.uk with subject title as; current apprentice employment support, making sure you leave your name and contact number in the body of the email.